Skip to main content
Your browser does not support JavaScript!
Please check if javascript is disabled or use a different browser.
WORKforce Training
›
TESTing Industry
›
STEMulus Center
›
FUSE Makerspace
›
Small Business Development Center
›
search for a class
advanced search options ›
menu
search
search for a class
advanced search options ›
buy
e
gift card
Y
ou are not logged in.
Login/Create account
buy
e
gift card
checkout
view cart (
0
)
Shopping cart is empty !
Y
ou are not logged in.
Login/Create account
buy
e
gift card
checkout
view cart (
0
)
Shopping cart is empty !
browse
All Classes
›
Business & Management
Business Basics
Coaching
Marketing & Social Media
Project Management
Real Estate
Supervision & Leadership
Computer Technology
Computer Aided Design
Cyber Academy
Office Productivity
Programming & Scripting
Publishing & Design
Web Development & Design
Health & Education
Education
Healthcare Training
Industrial Technology
Transportation
Online Classes
Business, Management & Writing
Certificate & Test Prep
Education, Family & Languages
Healthcare & Fitness
Personal Enrichment
Testing & Assessments
CDL Exam/Licensure
HESI A2 Exam
General Assessment
Catalogs
Workforce Training
CNM STEMulus
World Education
UGotClass
TRANSCRIPTS/COMPLETION CERTIFICATES
›
FAQ
›
CUSTOMIZED TRAINING
›
SEARCH FOR A COURSE
›
BE AN INSTRUCTOR
›
CONTACT US
›
LOCATIONS
›
UPCOMING EVENTS
›
Last Viewed
Extraordinary Customer Service
ID :
61089
« back to classes page
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are Having fun
Add To Cart »
Send to Friend »
Request More Info »
Class Details
Sessions
Online 24/7
Location
NA - Online
Tuition:
$145.00
Registration Closes On
Friday, May 7, 2021 @ 11:59 PM
Request Additional Information about this Class.
Please complete the information below and indicate in the message your preferred method of contact.
First Name
*
Last Name
*
Email
*
Phone
Message
*
Schedule Information
Date(s)
Class Days
Times
Location
Instructor(s)
5/3/2021 - 5/28/2021
Online 24/7
12:00 AM - 12:00 AM
N/A - Online
Other Class Offerings
Extraordinary Customer Service
ID:
60999
03/01/21 - 03/26/21
Online 24/7
Location
Instructor
Fred Bayley
Call
505-224-5200
to register
Send to Friend »
Recommended Classes
CDL Skills Exam Pre-Pay
»
Clinical Compliance Renewal On...
»
External Exam Proctoring Fee
»
More recommendations
»
Last Viewed