21st Century Skills--Creative Problem Solving

Creative problem-solving in the 21st century workplace includes the capacity to solve problems in new ways.

Effective creative problem-solvers exercise four core sub-competencies:

• Both divergent and convergent thinking;
• Identify patterns that may not be obvious;
• Manage ambiguity;
• Apply an iterative process for generating, testing and refining ideas.

This course is one of seven of the Professional Skills Series. These are the most in-demand skills that employers are seeking to help them reach their short term and long term success. Courses can be taken individually or as a series. This 4-week course is online and self-paced, with an instructor avialable for guidance and mentoring.